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Our Philosophy

Natural enhancement
of natural beauty

Our Therapists

Natalie

After achieving her NVQ 2 and 3 in Beauty Therapy and receiving the gold medal at the UK Skills Therapy competition for North Warwickshire and Hinckley College in Nuneaton, England in 2002, Natalie has gained many years’ valuable experience in the beauty industry in various salons and spas in the UK, Australia and most recently in Bermuda. During that time she has completed additional training courses and whilst Natalie is proficient in all treatments including spray tanning, massage and body treatments, she considers facials to be her specialty.

The Retreat is a new venture which has enabled Natalie’s vision of providing eco-friendly beauty therapy in Bermuda to come to life and has afforded her the opportunity to source and offer you some of the best organic products available.

Lucy

Lucy's passion for beauty began at a very young age and that passion led her to pursue a career in the beauty industry.

Lucy qualified as a beauty therapist at Northampton in England in 2013. Her qualifications and experience in the UK led her to travel and work in Australia before coming to Bermuda in 2017.

Lucy continues to be passionate about the beauty industry and is excited to work at The Retreat where she is our expert in brow threading and LVL lash lifts but, of course, she’s happy to provide her expertise in any of our other services too.

Amy

Amy gained her beauty therapy qualifications in Southampton, England in 2010. She has accumulated 9 years’ valuable experience having worked in salons and spas in Europe and on international cruise ships before coming to Bermuda in 2015.

Amy is an enthusiastic, experienced and passionate therapist taking pride in her role at The Retreat. She looks forward to providing you with the utmost care and attention during the treatments we offer.

Kaya

Kaya gained both level two and three in Beauty Therapy whilst living in the UK. She has a passion for self care and enjoys the ongoing education that comes with working in the beauty industry.

Brows are her favourite, but she also enjoys carrying out other treatments like facials, waxing and pedicures. Kaya's skills and attention to detail shine through with every service she performs. Kaya takes the time to make sure her clients always feel comfortable, relaxed and leave the spa feeling more confident and beautiful.

Our Policies

Appointments

To schedule an appointment for your perfect treatment, please go to our online booking service. If you are unsure of which treatment will work best for you, please call us on 541-3535 and one of our therapists will be happy to guide you towards the right one. To ensure your preferred time and service is available we recommend you book in advance to avoid disappointment. Please plan to arrive a few minutes early for your appointment to relax before your treatment. If this is your first visit to The Retreat please arrive 15 minutes early in order to complete our Consultation Form.

Cancellation Policy

At least 24 hours’ notice is required to cancel your appointment. Please call 541-3535 or email [email protected] to cancel.
If you arrive late for your scheduled appointment at The Retreat, your treatment time will be reduced.

Health Conditions

Please let us know of any health conditions or concerns, allergies or injuries which may affect your treatment choice in advance of your appointment. We will do our best to amend your treatment accordingly.

Pregnancy

We advise expectant mothers to wait until after their first trimester before any face and body treatments.

Gift Vouchers

The Retreat gift vouchers are the ideal gift for someone special.

Please call 541-3535 for further details.

Valuables & Lost Property

The Retreat accepts no responsibility for loss of valuables brought onto the premises.

All lost property found on the premises should be given to our reception. Items will be held for 4 months, if they are not collected within this time they will be donated to local charities. Liquids, undergarments and hairbrushes will be kept for 24 hours only before being disposed of.

Prices

All prices are in BMD and are subject to change at any time. Gratuities are not included but are welcomed at your discretion.

The Retreat Etiquette

The Retreat is an environment of peace and relaxation. Please ensure all electronic devices are switched to silent.

Post Retreat Experience

In order to continue your Retreat experience at home, please see our retail products in reception that are available for purchase.